CORPUS CHRISTI, Texas — The loss of power has affected many families from all over the Coastal Bend. This also includes our elderly population.
Elderly residents at the Cimarron Estates say the past few days have been a challenge.
“So I’ve decided that I can no longer handle it, this already going on for three days,” says one resident.
Residents say it has been difficult not having power. This leads to elevators in the building not working, pitch-black hallways, extremely cold rooms, and no running water.
“You got water on the floors because of the broken pipes,” said resident John Limon.
Our cameras found restoration crews on the property and folks living there were able to share pictures of one of the ceilings damaged by water.
Folks share how many residents were able to leave and stay with loved ones, yet others share how they do not have that option.
“I don’t have anybody I can go with so, that’s why I’m here,” said Limon.
“I can’t be here, it’s extremely cold in the rooms and there’s no water, no phone, I just, I don’t know what to do,” said a new resident.
Residents say they have never experienced anything like this especially at a place they call home.
“There’s no running water, there’s no electricity, it’s pitch dark down the hallways it’s a really nice place to live don’t get me wrong I was really happy right before this ordeal,” said one resident.
Our news team was able to reach out to the corporate office with the senior living facility they say in a statement: “The safety and well-being of our residents is our first priority. To this end, the staff worked as quickly as possible to have crews onsite to address the situation. As a result, power was restored to most of the building by mid-day. We are actively monitoring for any changes and addressing any residents’ needs as they arise. A maintenance team is available to address any individual units that are impacted.
We have also set up a warming area in the community room so that residents who may still be impacted, have the opportunity to get warm. Food has been provided and will continue to be provided as long as is needed. We know it will be difficult for residents to get out as long as the roads are dangerous – once again, their safety is always our number one priority.”