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Troubleshooters; Homeowner and Contractor at Odds

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An Aransas Pass family wants a contractor to refund them $17,000.  They claim he did poor work at their home.  Plus the job’s not done.

The contractor has a different story.  At first glance ,it doesn’t look like there’s anything wrong with Don and Pat Marshall’s home.  But they wanted to show us why they called us.

“This is where it starts,” Don Marshall said as he pointed at the room addition in his backyard. “I was told by a contractor that wanted to tear this place down, saying it’s not passable.”

One of the reasons Marshall says he called is this unfinished room addition.
“He told me if I would have had the proper doors and the proper windows, they would have been done right. I would guarantee it, but you don’t have the right doors and windows. I said yes, there’s nothing wrong with these doors and windows Calvin. The problem is your carpenters don’t know what they’re doing. They don’t know how to put them in right.”

Marshall says the crew from Calvin’s Remodeling eventually just walked off the job.
“And he came in here with an attitude. And then as he left he left with a real bad attitude. Told his crew to pick up…pick up their stuff and leave. And this is the way they left it.”

The contract was signed June 18th this year by the Marshall’s and Calvin Collins of Calvin’s Remodeling.
Total cost of work to be done…$22,100.00, of which Marshall says he’s paid all but $800.00.
Marshall also has issues with what the crew did to the deck, his swimming pool, and cuts on his patio furniture.
“So what is it that you want ? I want this fixed. If not, give me my money back. And pay for people who are going to come over here and tear this down.”

For his part, Calvin Collins, and his business partner William Simmons, the contractors, insist that the Marshall’s have consistently interfered with their workers.
“They’ve been interfering with us for the last 4 months. I’ve hired around 12 carpenters to come out there. Ok. Every time we come out there to work they stand outside or they sit outside watching them. And they call me or my business partner and tell us we need to come get ’em out of there.”

Collins acknowledges there is still work to be done at the Marshall’s home.
The contract says they’re supposed to remove all this debris.
There’s also an issue over permits.
So…”we’ve kind of come to a conclusion that we’re just gonna go to court over it,” he told the Troubleshooters.

A rep from Collins’ insurance was at the Marshall’s home this afternoon.